Terms & Conditions
Welcome to Discovrd
Thanks for visiting our website. These terms and conditions explain how you can use our site and services. By using our website, you're agreeing to these terms, so please read them carefully.
About Us
Discovrd helps brands get found online through organic search strategies. We work with the ever-changing world of search, from traditional Google results to AI-powered search engines and social platforms.
Contact details:
- Website: www.discovrd.com
- Email: info@discovrd.com
- Location: Leeds, England, United Kingdom
What We Do
We offer various services including:
- Discovrd Blueprint (opportunity analysis, content reviews, technical audits)
- Content strategy and briefs
- Analytics setup and reporting
- Social media audits
- YouTube optimisation
- Website technical support
The specific services you receive will be outlined in your individual agreement with us.
Using Our Website
What You Can Do
You're welcome to browse our website, read our content, and get in touch with us about our services.
What You Can't Do
Please don't:
- Copy, reproduce, or republish our content without permission
- Try to access restricted areas of our website
- Use our site for anything illegal or harmful
- Send spam or harmful code through our contact forms
- Scrape or harvest data from our website using automated tools
Our Services
How We Work Together
When you decide to work with us, we'll provide a separate service agreement that covers:
- What work we'll do for you
- How much it costs
- When we'll deliver
- What happens if either of us needs to end the arrangement
Changes to Services
Search and digital marketing are constantly evolving. We reserve the right to update our approach and methodologies to reflect current best practices. We'll always keep you informed of any significant changes that affect your project.
Intellectual Property
Our Content
Everything on our website – the text, images, designs, and branding – belongs to Discovrd unless stated otherwise. We've worked hard to create it, so please respect that.
Your Content
If you share content with us (like website copy, images, or data), you're confirming that you have the right to share it. You're giving us permission to use it as part of our work together.
Work We Create for You
Any strategies, reports, or content we create specifically for you as part of our paid services belong to you once you've paid for them. However, we retain the right to use anonymised case study data and general insights from our work.
Limitation of Liability
We work hard to deliver great results, but we need to be clear about a few things:
What We're Responsible For
We'll provide our services with reasonable care and skill. If we make a mistake, we'll do our best to put it right.
What We're Not Responsible For
Search rankings, algorithm updates, and online visibility are influenced by many factors outside our control. We can't guarantee specific outcomes like "first page on Google" or exact traffic increases.
We're not liable for:
- Changes made by search engines (Google, ChatGPT, etc.)
- Third-party platform decisions (like Reddit or YouTube)
- Technical issues with your website that aren't caused by our work
- Business losses resulting from algorithm updates
- Actions taken by your competitors
Financial Limits
Our total liability to you for any claims will be limited to the amount you've paid us for services in the 12 months before the claim.
Legal Exceptions
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or anything else that can't legally be limited.
Links to Other Websites
Our website might include links to other sites. We're not responsible for their content or how they handle your data. When you leave our site, make sure you read their terms and privacy policy.
Termination
We hope you'll be happy working with us, but either party can end our agreement according to the terms in your service contract. If you breach these terms, we may suspend or terminate your access to our website.
Changes to These Terms
We may update these terms from time to time to reflect changes in our services or legal requirements. We'll post any changes here with a new "last updated" date. Significant changes will be communicated to active clients directly.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be handled in the courts of England and Wales.
Data Protection
We take your privacy seriously. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.
Complaints and Disputes
If you have any concerns about our service, please contact us first so we can try to resolve things informally. We're committed to working things out in a fair and friendly way.
If we can't resolve a dispute between us, we may agree to use mediation before taking legal action.
General
Entire Agreement
These terms, together with your service agreement and our Privacy Policy, make up the full agreement between us.
Severability
If any part of these terms isn't enforceable, the rest still applies.
No Waiver
If we don't enforce a right immediately, it doesn't mean we've given it up.
Assignment
You can't transfer your rights under these terms to someone else without our written permission. We may transfer our rights to a successor business.
Questions?
If anything in these terms isn't clear, or you have questions about working with us, please get in touch. We're always happy to have a chat.
Contact us:
- Email: info@discovrd.com
- Website: www.discovrd.com